LEGAL & POLICIES
Shipping & Delivery Policy
Last updated: 25 October 2026
This policy explains how we deliver your order.
Physical products and smart cards
- Orders are dispatched within 3–7 working days after payment (smart cards after you approve the design).
- Delivery within India usually takes 3–7 working days after dispatch through reputed courier partners.
- International shipping is quoted per order and depends on destination; customs duties are payable by the recipient.
- Shipping charges, if any, are shown before payment.
Digital services
AI assistant plans, software access and smart card profiles are activated online after payment is verified, normally within 24 hours. No physical shipping applies.
Publishing, tuition and consultations
These are delivered as per the schedule agreed in your quote, booking or programme details.
Questions about delivery
- Business: LLUMINE Group (sole proprietorship, Udyam-registered MSME), Trichy, Tamil Nadu, India
- Address: Tiruchirappalli
- Email: lluminetees@gmail.com
- Phone: +917200404185
- Hours: 10 am - 6 pm
